This Privacy Policy describes the policies of Dubai Pets Funeral, Al Quoz, Industrial 3, Dubai 191429, United Arab Emirates (the “Company”), email: [email protected], phone: +971528681000, on the collection, use, and disclosure of your information when you use our website (https://dubaipetsfuneral.com) and related services (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not access or use the Service.
We may update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective 180 days from posting. Continued use of the Service after this period constitutes acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.
1. Information We Collect
1.1. Personal Information
We collect personal information when you interact with us, such as:
- Name
- Email address
- Phone number
- Address
- Payment details (if applicable)
1.2. Non-Personal Information
We collect non-identifiable information, including:
- IP address
- Browser type and version
- Pages visited and time spent on our website
- Device type and operating system
2. How We Use Your Information
2.1. To Provide Services
We use your information to:
- Process your requests for pet cremation services
- Respond to inquiries or requests for information
2.2. To Improve Our Website
We analyze usage patterns to:
- Improve the functionality and user experience of our website
- Troubleshoot technical issues and maintain website security
2.3. For Communication
We may use your information to:
- Send updates, confirmations, or newsletters if you opt-in
- Notify you of changes to our services or privacy policy
2.4. Legal and Security Purposes
We may use your information to:
- Comply with legal obligations or enforce our terms of service
- Protect against fraud, unauthorized access, or illegal activities
3. Sharing of Information
3.1. Third-Party Service Providers
We may share your information with trusted third parties who assist us in operating our website or providing services, such as:
- Payment processing providers
- Hosting and analytics services
3.2. Legal Compliance
We may disclose your information if required to do so by law or to protect our legal rights.
3.3. No Unauthorized Sharing
Your information will not be sold, rented, or shared with third parties for marketing purposes without your consent.
4. Cookies and Tracking Technologies
4.1. What Are Cookies?
Cookies are small files stored on your device that help us improve your website experience.
4.2. Types of Cookies We Use
- Essential Cookies: Ensure website functionality.
- Performance Cookies: Track website usage for optimization.
- Functional Cookies: Remember your preferences.
4.3. Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
5. Your Data Protection Rights
As a user, you have the following rights:
- Access: Request a copy of your data.
- Correction: Update or correct inaccurate information.
- Deletion: Request that we delete your personal data.
- Restrict Processing: Limit how your data is processed.
- Data Portability: Receive your data in a structured format.
- Withdraw Consent: Opt-out of marketing or other consent-based processing.
To exercise any of these rights, please contact us at [email protected].
6. Data Retention
We retain your information only as long as necessary to provide our services or comply with legal obligations. Once no longer needed, your data is securely deleted or anonymized.
7. Security of Your Information
We take appropriate measures to protect your personal information, including:
- Encryption of sensitive data
- Regular security audits
- Access controls to limit data access to authorized personnel only
However, we cannot guarantee absolute security and cannot ensure the security of any information you transmit to us, which is done at your own risk.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing any information.
9. Children’s Privacy
Dubai Pets Funeral does not knowingly collect information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it immediately.
10. Grievance / Data Protection Officer
If you have any queries or concerns about the processing of your information, please contact our Grievance Officer at:
Dubai Pets Funeral, Al Quoz, Industrial 3, Dubai
Email: [email protected]
Phone: +971528681000
We will address your concerns in accordance with applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: [email protected]
Phone: 800 PETS (800 7387)
Address: 3 4th St – Industrial Area – Al Quoz Industrial Area 3 – Dubai
